Refund policy

Returns & Exchanges

Our Quality Guarantee

At BELMOORO, we are committed to delivering the modern uniform in its highest form. We understand that fit and condition are paramount to your experience.

Eligibility for Returns

We currently accept returns and exchanges under the following two conditions:

  1. Damaged Upon Arrival: If your item arrives with any manufacturing defects or transit damage.

  2. Sizing Adjustments: If the fit is not as expected and you require a different size.

  3. Customer is responsible for return shipping costs, unless the item arrived damaged or defective, in which case Belmooro will cover the cost.

Please note: Items must be returned in their original, unworn condition with all tags attached to be eligible for processing.

Our Resolution Process

To ensure you aren't left without your essentials, we offer a specialized resolution for eligible returns:

  • Replacement: We will ship a brand-new product to you immediately upon receiving and inspecting your returned item.

  • Partial Refund: As a courtesy for the inconvenience, we will also issue a partial refund of the original purchase price back to your original payment method.

How to Start a Return:

We accept returns within 30 days of delivery. Items must be unworn, in original condition, with all tags attached.


Return shipping: The customer covers return shipping costs. If your item arrived damaged, defective, or incorrect, Belmooro covers the return cost.


Refunds: Once we receive and inspect your return, we issue a full refund of the item price to your original payment method.


Exchanges: Need a different size? Contact us and we'll arrange an exchange.


How to start a return:

Email support@belmooro.com with the subject "Return Request – [Order Number]" and include photos of any damage or the sizing issue.